Shipping policy
At Dulce Beauty Hair Co., every order is carefully prepared to ensure the highest quality and presentation.
Processing Time: All orders are processed within 3–5 business days. Because many of our bundles are sourced and prepared specifically for your order, this allows us to ensure quality, customization, and proper packaging. Once your order is received:
• Hair is sourced and inspected
• Bundles are prepared and branded
• Orders are packaged with care
Shipping Time: After processing, shipping typically takes:
• U.S. Standard Shipping: 2–5 business days
• Total Estimated Delivery Time: 7–10 business days You will receive a tracking number via email once your order has shipped.
Expedited Orders Need your hair sooner?
We offer priority processing + expedited shipping upon request. Please contact us before placing your order to confirm availability.
Shipping Locations We currently ship:
• Within the United States
• International shipping available upon request
Shipping Details:
• Please ensure your shipping address is correct at checkout
• Dulce Beauty Hair Co. is not responsible for delays caused by carriers, weather, or incorrect addresses
Order Updates Once your order ships, you’ll receive:
• Tracking information
• Estimated delivery date Please allow up to 48 hours for tracking updates to appear.
Lost or Delayed Packages:
If your package is delayed or marked as delivered but not received:
- Check with your local carrier
- Verify your shipping address
- Contact us for assistance We will do our best to help resolve the issue.
- Signature Confirmation For high-value orders, a signature may be required upon delivery to ensure your package arrives safely.
- Our Promise We are committed to delivering luxury-quality hair with a premium experience from checkout to delivery.